Last week I had dinner with a fellow lightweight backpacker. We were discussing gear (surprise, surprise) and our experiences with the cottage industry manufacturers. We both agreed that we no longer do business with the same companies because of their lack of communication and status updates. Both of us have purchased gear from most of the backpacking cottage companies, and we’re 100% in agreement on the companies we no longer wish to do business with. In all instances we agreed the products were top notch; we also agreed that your service sucks, and as such we are no longer willing to do business with you.

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