Category Archives: Camper Upgrades

Ultra-Fab (tongue jack) Customer Service for the Win!!

 

Ultra-Fab Phoenix 5500 installed in the summer of 2020.

This is story about excellent customer service.

I spent the last 18 years of my career working with companies to improve their customer satisfaction. The biggest problem I faced was the fact that most companies do not truly believe that outstanding customer service builds consumer loyalty and retains their current customers. Nor do they truly believe outstanding customer service attracts new customers.

Most companies pay lip service to customer service and simply pretend they take care of their customers. I know this for a fact. I spent 18 years working to convince companies that great customer service is the road to success and company growth. Too many companies just don’t get it.

Ultra-Fab gets it!!

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ProPride Hitch 25,000 Mile Update and Maintenance Tips

Gosh, how time flies. We’ve had our ProPride Hitch for 11 years and it is the best investment we have made for towing. The best being defined as safety and convenience. 

On our last camping trip we past the 25,000 mile mark with our ProPride trailer hitch. 

For a detailed explanation of how this hitch works, see my ProPride 20,000 Mile Update post back in 2021.

You might observe that in three years we have only towed 5,000 miles. It doesn’t seem like much, but most of our trips are around 300 miles round trip. Given that we camp a minimum of 2 weeks, and usually camp for a month at a time, we are averaging 3 months of camping per year since we retired. 

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Is Your RV Water Faucet Sputtering Or Full Of Air?

 

On a recent camping trip the faucets in our trailer started spurting out air and a significant reduction in the  volume of water. This was while using the water pump, because we almost never camp where there are water hook-ups. Out campsite was in the middle of the desert and not having water would be a big problem. A quick diagnosis identified the problem, but we weren’t close to a city where we could get parts. This is how I figured out was wrong, and the solution, given our remote location.

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New World 45 Gallon Fold-A-Tank: 10 Year Review

Imagine. You’re at a campsite with no water available and your camper is getting low on water and you still have a week of your trip ahead of you. What can you do?

One option is to close up the camper and drive to a water source: pack up any loose items inside, retract any slide outs, roll-up your awning, disconnect any items such as a propane grill, hitch up the tow vehicle and drive to a water source. Once your campers water tank is full, you will drive back to your campsite and set up everything again.

There’s a better way.

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Revisiting the Mopeka Propane Sensor Installation

Everything is working great.

But I was unhappy with how I had to raise the tanks for clearance using the Mopeka spacers. What I really wanted to do was use the Mopeka Halo for each tank, but they were too big for my propane tank tray.

I found a solution.

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Camco Awning Anchor Kit

This isn’t a review. It is just a first impression.

As I shared yesterday in my 20+ year review of the Camco Awning Hold Down Kit, I have been happy with the product. However, there are two things I don’t like about it:

  1. The strap that runs over the top of the awning can be difficult to set-up and usually requires the use of a step ladder and often assistance from Joyce.
  2. The strap applies force on the rafters, somewhat twisting them. Of concern is potential damage to the plastic pieces that lock the rafters into place.

The Camco Awning Anchor Kit solves both of these problems.

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RV Tank Monitor Solution: Mopeka Sensors

A Simple and Elegant RV Tank Monitor Solution

Our travel trailer is almost 10 years old and the Tank Monitor has been a constant struggle. This system is the typical unit found on most RVs these days. First, it isn’t very accurate. Secondly, the sensors in the gray and black water tanks often become contaminated, requiring cleaning and flushing. Lastly, we don’t have a way to monitor our LPG (propane) levels.

In this post I will share installation tips, advantages and disadvantage of the Mopeka Tank Sensors.

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Recliner Chairs for Our Travel Trailer!

Original chairs that came with the trailer

Our 2014 Milan travel trailer came with two swivel chairs. These chairs had two good attributes; the first is the material matched the sofa and dinette seating colors and patterns. But aesthetics do not mean excellent functionality.

The second positive, is they were somewhat small and fit into the seating area rather nicely.

After over 1,000 days/nights of camping, Joyce and I came to the realization that we didn’t like the chairs, color and patterns aside. Nine years of imperfect use was long enough to convince us.

Continue reading Recliner Chairs for Our Travel Trailer!